Support

Last updated July 8, 2026

Happy to help. The fastest way to reach a human is email — write to [email protected] and we'll get back to you, usually within a couple of business days. Bug reports, feature ideas, and music-theory quibbles are all welcome.

Before you write, a few of the most common questions:

Frequently asked

Is there a Music Master app? How do I get Pro?

The website is free to use right now. The Music Master app for iPhone and Android — with Music Master Pro (the full Studio, audio export, and themes) — is in development. When it launches you'll be able to buy and restore Pro through the App Store or Google Play, and manage or cancel a subscription anytime in your Apple ID or Google account settings.

My progress disappeared / reset.

On the website, your progress is saved in your browser on this device. It will reset if you use private/incognito browsing (which clears itself when you close it), clear your browser data, or open the site in a different browser or device. In the apps, progress is stored on the device and stays put unless you delete the app. For progress that follows you everywhere, the app is the place for it.

Is my data private?

Yes — there are no accounts, no ads, and no trackers, and your practice history lives on your device. See our Privacy Policy for the details.

I found a bug, or I have a feature request.

Please tell us! Email [email protected] with what happened (and your device model + OS version for bugs) and we'll take a look.

Still stuck?

Email [email protected] and we'll help you sort it out.